When you think of cybercriminals, I'm sure the image that pops up in your head is a couple of geeks or nerds in the basement wrecking havoc by clicking a series of keys and hacking into you or your business's computers and network. 
     Cybercrime has evolved over the years from geeks having fun to criminal organizations taking advantage of the reach of the Internet.  During this pandemic, there is a new breed of criminals that have emerged - drug dealers. They are using the power of social media platforms like Snapchat and Instagram to target anyone who wants illegal drugs, especially the 13 - 29 age group. 
     How can you keep your family safe?  Check out these tips.

     With kids forced to do distanced or hybrid learning during the pandemic and with seven out of ten people on social media, you can see why dealers have turned to social media. Dealers like selling drugs on the Internet because it offers a convenient and fast way to sell drugs. Also, online illegal drug deals help them avoid law enforcement.
     There are policies that prohibit the sale of illegal drugs on social media sites, but this doesn't stop drug dealers from finding ways to find buyers and continue their illegal distribution. Part of finding buyers includes the use of the algorithms built into social media platforms.
     With the use of emojis, code words, and hashtags, they can direct people to specific drugs, such as Molly (MDMA),  Percocet, or Prescription Pain Killers.  Even if the sale is made via social media, the delivery of the substances can easily take place at any public place or be delivered to your home.

     To help you stay informed, here are some of the most popular emojis teens and adults (and dealers) use for drugs:

Cocaine: snowflake, skier, snowman, blowing nose, and 8 ball;
Crystal Meth/Methamphetamine: diamond;
General drug emojis: flowers;
Heroin:  syringe, arrow-in-target;
Marijuana: The maple leaf is the universal symbol for marijuana. However, any green leaf or tree can be used to represent marijuana;
MDMA/Ecstasy/Acid:  drooling face, angry guy, pill, candy;
Vaping or getting high:  puff of smoke/wind.

     The pandemic has forced many kids to retreat to an online existence. Education on this topic is an important step to help stop the spread of this practice.
     1. Stay Up-To-Date. Keeping up with technology is hard, but the Internet has a wealth of resources to help you keep up with the latest slang, hashtags, and emojis that are used to keep the sale, purchase, and use of drugs under the rear.
     It's good to talk with people you know such as parents, teachers, and drug and alcohol treatment providers to stay informed on the latest trends. A good resource is the American Addiction Centers at (https://americanaddictioncenters.org/)
     2. Monitor Money Exchanging Apps.  Follow your kids on money exchanging apps like Facebook Messenger, Venmo, Apple, or Android Pay. These apps come in handy for online purchases and purchases between friends.  Look out for payments that don't make sense to you.  
     3. Get Access To Your Teen’s Gadgets and Apps. You need to have the password to your tweens and teen’s devices and the apps they use. Do a random check for any new apps and communication activity you don’t recognize.
     4. Follow Your Kids Social Media Accounts. It's a good practice to follow your kids on their social media accounts.  It shows you're interested in them and it also helps you get familiar with the social media platforms and technology they are using. 
     Yes, they can create new accounts, which is why it's important that you take a look at their devices from time to time.
     5. Talk To Your Teen. Talking and communicating with your tweens and teens is never a bad idea. Kids sometimes don't see the ends to the means, but a good conversation could be the spark that let them know you care about their well being and help them see the dangers of purchasing illegal drugs online and in person.
​
     Want to ask me a tech question? Send it to burton@burtonkelso.com. I love technology. I've read all of the manuals and I'm serious about making technology fun and easy to use for everyone. 

     Need computer or technology help? If you need on-site or remote tech support for your Windows\Macintosh, computers, laptops, Android/Apple smartphone, tablets, printers, routers, smart home devices, and anything that connects to the Internet, please feel free to contact my team at Integral. Reach out to us at www.callintegralnow.com or phone at 888.256.0829. 
 

     Making sure your home and office wireless network is secure is important, especially if do sensitive work online. The last thing you want in this day and age is a stranger connected to your wireless router snooping on any sensitive information you may be working on. 
     Also, it's important to maintain your router as it acts as a firewall, protecting you from the many threats that are lurking online. It's hard to cover all of the settings for every brand of router in a short article, but I can share the basic settings you need to change to improve your home network's security using router settings.

1. Change the Router Login Credentials.
     Most routers have administrative credentials that allow you to log into your router to change settings that work best for your environment.  This includes turning on or off the firewall, monitoring who's connected to your wireless network, and updating the firmware (software) for your router. 
     For most brands of routers, you can Google the default username and password.  When you don't change the administrative settings for your router, it allows anyone connected to your wireless network to go in and change settings. You can log into the settings of your router to change these settings.  It's okay to leave your username as admin, but you really need to change the password.

     2. Change the Network Name and Password. 
     Most brands of routers come with a default wireless network or SSID and password. Sometimes this information is printed on a sticker attached to the router. Default router settings can easily be looked up on the Internet allowing someone to access your home or office wireless network. This is especially important if you lease your router from your Internet service provider.
     Look up the default password for your model to connect without your knowledge. Changing these settings differs by the router, but often you'll often find it under Wireless Settings, Wireless Security, or something similar.  Once you make changes to your wireless network name and password, you'll have to reconnect all of your wireless devices.

3. Use Strong Network Encryption.
     There are several encryption methods to protect your network. Most routers already have encryption methods setup out of the box, but it's always a good idea to log into your router settings to make sure yours is properly secured.  Looking at wireless security settings, you will see the options such as:
     None. This setting means you want your home or office network to be setup like your local coffee shop.  You don't want this if you're exchanging sensitive information.  
     WEP. This stands for Wired Equivalent Privacy. This is outdated technology and provides little security, so you shouldn't use it.
     WPA, or Wi-Fi Protected Access. This is the current security method used to protect routers. It comes in three flavors. WPA, WPA2, and WPA3 which became available in  2018, but isn't available on all devices.

4. Disable Your Wireless Network Name from Displaying.
​     If you want to keep your wireless network secure from prying eyes, it's best to just disable the broadcasting of your Wi-Fi network name or the SSID.  If you've changed your default wireless name and make it invisible to your neighbors and other people in the area of your business, you've created the ultimate protection from hackers to your home or office Wi-Fi network. To make this happen, just go into the settings and choose the option to turn off SSID.

5. Keep Your Router Firmware Updated. 
     Firmware is the software that controls your router and just like your computer, smartphone, and tablets, your router needs to be updated from time to time.  Security holes are discovered from time to time by router manufacturers and they release updates to fix these issues.
     Your router should have a Firmware Update option in the main menu or you might have to visit a separate page to download the latest version and manually upload it.

6. Setup a Guest Network.
     If you have frequent guests in your home or office and you want them to use the Wi-Fi, it's not a bad idea to set up a guest network that will allow them the luxury of having access to the internet and at the same time keeping your network safe and secure. Guest networks setup a separate network for people to use which keeps nosey visitors from seeing what's going on your personal network. 
     Not all routers have the option to setup a guest network, but to set one up on your router, you just need to go into settings and select the option to setup a guest network.

     Hopefully, these tips will help you have a more secure router and reduce risks on your home and office network. There's no way that your network will be 100% bulletproof, but these common-sense methods will protect you against the most common methods used by cybercriminals to get into your network.

Looking for More Useful Tech Tips?
Our Tuesday Tech Tips Blog is released every Tuesday. If you like video tips, we LIVE STREAM new episodes of 'Computer and Tech Tips for Non-Tech People'  every Wednesday at 6:00 pm CST on Facebook, Instagram, LinkedIn, and Twitter.   Technology product reviews are posted every Thursday. You can view previous episodes on our YouTube channel.  

Want to ask me a tech question? Send it to burton@callintegralnow.com. I love technology. I've read all of the manuals and I'm serious about making technology fun and easy to use for everyone. Our team of friendly tech experts organization can help you with any IT needs you might have.  Reach out to us a www.callintegralnow.com or phone at 888.256.0829. 

​     As we evolve into more of a digital world, every year cybercrime becomes more of a problem. With many of you and your businesses moving to a remote workforce because of the COVID19 pandemic, it has made criminals increase their focus on attacking both home and business users.
     99% of crime requires user interaction which means if you take the time to educate yourself about the different cyber threats on the Internet, you can keep yourself and your business safe.  Read on to see what threats you might encounter this year and how to protect yourself from them.

1. Accidental Sharing.
     This occurs when you or a friend accidentally shares sensitive information such as hitting 'reply all' to an email or when you use Carbon Copy (CC) to send out an email to a lot of connections rather than clicking on Blind Carbon Copy (BCC). Cybercriminals love when you send out emails with email accounts exposed. 
     This gives them a list of new people they can trick with the latest scams.  With many of you working from home, you can easily make the mistake of sending out a sensitive email to your friends and social media connection rather than your co-workers.

     How to Stay Safe: Don't be in such a rush when sending out emails and other information. When you fail to take the time to watch what information you're sharing, you're risking exposing sensitive information such as passwords to home and work accounts, company sensitive emails, and more.  

2. PDF Scams.
     If you aren't familiar with what a PDF is, it stands for "Portable Document Format" and was developed by Adobe. These scams are on the rise because even though you will probably avoid clicking on a link on an email or downloading most attachments, you probably will attempt to open up a PDF file. Why?  Well, if you see a PDF file as a file attachment, you will assume it's an important document and open it up.

     How to Stay Safe: Beware of generic emails that show up in your inbox that come from unknown sources and have generic greetings. Also, if you get a PDF file unexpectantly if possible call the sender of the email to verify they were the ones who sent it.

3. Credential Stuffing.
     The act of credential stuffing means using the same user name and password information to log into online accounts. This form of cybercrime relies on people not changing their login credentials on a regular basis. Cybercriminals get on the dark web to look for user name and password data dumps. 
     Once they get this information, they use bots to automatically your information to attempt to log into common social media and email sites to get the personal data stored in these accounts. Once they get more information about you and where you visit on the internet, they will use this information to log into your financial accounts and even work accounts.

     How to Stay Safe: It's important that you keep an eye on large-scale data breaches to verify your information hasn't been leaked as well as making sure you don't use the same user names and passwords for your online accounts. Check to see if your information has been leaked at www.fightingidentitycrimes.com and at www.haveibeenpwned.com.  Keep track of all of your pesky passwords by storing them in your favorite web browser or use a password management software program like LastPass (www.lastpass.com)

4. Vishing and SMShing.
     Vishing or voice call phishing has been around for a while (think tech support scam phone calls), but SMShing or SMS Text phishing has risen during the pandemic because people respond to text messages easier making it more likely that you'll fall for a scam. 
     Both use a technic called "social engineering' which is designed to get you to react to a phone call or email rather than taking the time to think if it's a legit call or not.  Samples of these types of attacks usually involve there is a problem with a personal or work account, problems with your computers and technology, or a subtle sales pitch to get you to purchase something you don't need.

     How to Stay Safe: The best defense against voice phishing and SMS  phishing is to ignore the message if you don't recognize who's calling or leaving a message.  If you're a small business or home user, limit who you share your home or mobile phone number with. 
     If you have to share a number with the public, create a 'free' phone number with Whatsapp (www.whatsapp.com) or Google Voice (www.google.com). If you have a lot of incoming spam calls coming in, sign up for the Do Not Call Registry at www.donotcall.gov. Check to see if your mobile carrier offers spam call and text protection.  You should also consider download and using the RoboKiller app (www.robokiller.com).

5. Ransomware.
     Ransomware is probably one of the most devastating cyber threats on the web today.  If your home or office computer is infected with ransomware, it could mean the files on your devices are lost forever. 
     Ransomware encrypts or locks up the pictures and documents on your devices. Ransomware is so lethal, it will infect multiple devices that are connected together on your home or office network, including cloud storage services and external hard drives used for backup. You are only able to gain access to them if you pay the ransom criminals will put up.  

     How To Stay Safe:  Ransomware normally shows up in the form of a phishing email, so think before you click on any link or attachment that shows up in your inbox.  Set up an automatic backup system for all of your home and office devices. 
     Services like Carbonite (www.carbonite.com) can keep your Windows and Macintosh safe in the cloud with automatic backup.  For your smartphones and tablets, it's worth it to pay Apple and Google the extra money for storage to allow you to backup your information to their cloud services.

     In a world where the internet connects all your devices and allows you to work from home and communicate with your loved ones, staying on top of cyber threats has never been more important. If you need additional help, don't hesitate to reach out to me.

Looking for More Useful Tech Tips?

     Our Tuesday Tech Tips Blog is released every Tuesday. If you like video tips, we live stream new episodes of 'Computer and Tech Tips for Non-Tech People'  every Wednesday at 6:00 pm CST on Facebook, Instagram, LinkedIn, and Twitter. Technology product reviews are posted every Thursday. You can view previous episodes on our YouTube channel.  

     Want to ask me a tech question? Send it to burton@callintegralnow.com. I love technology. I've read all of the manuals and I'm serious about making technology fun and easy to use for everyone.

     Need computer or technology help? If you need on-site or remote tech support for your Windows\Macintosh, computers, laptops, Android/Apple smartphone, tablets, printers, routers, smart home devices, and anything that connects to the Internet, please feel free to contact my team at Integral. Our team of friendly tech experts organization can help you with any IT needs you might have.  Reach out to us a www.callintegralnow.com or phone at 888.256.0829.
 

     Let's face it, 2020 was tough. A fresh start is what many of you are looking for in 2021, so when you resolve to make positive changes to your personal life, take a moment to make some resolutions for your digital life as well. 
     Just like good personal habits help you live a longer and fuller life, good tech habits help your technology last longer and prevents you from falling victim to many of the scams out there that threaten your tech devices and your personal data.  There are so many habits you should pick up when it comes to using your technology.  Here are the 6 important ones you need to use in the coming year.

1. Configure Your Devices to Automatically Backup to a Cloud Storage Service. 
     You can easily replace your computers, smartphones, and tablets. Your data such as baby's first photos, wedding pictures, holiday videos, can't be replaced when lost.  Even if there was a chance to reclaim those old files can cost thousands if you let us at Integral attempt to retrieve them from you.
     External hard drives can be used for backup, but most of you won't remember to plug them in your devices to have them backup. Resolve this year to have your devices automatically backup that information to the cloud.  Unfortunately, there are no free services that allow you to do this, but most backup services average around $70 a year which is a small price to pay for the peace of mind knowing your files are safe and secure.  Not sure what to use?  

Windows and Macintosh Computers:  Carbonite (www.carbonite.com) Will automatically backup your items to the cloud and keep older files for up to 30 days.

iPhones and iPad:  iCloud. (www.icloud.com) Apple starts you off with a small amount of storage for your tech devices, but for a small monthly fee, you can increase that storage to backup all of your important files on your iPhone, iPad, and even your iMac and Macbook.

Android Phones and Tablets: Google Drive. (www.google.com) Google follows the same model as Apple by giving you a free amount of storage space, but for a small monthly fee you can have all of your Android devices and your Windows and Apple computers backed up to the cloud.

2.  Use a Password Manager to Store Those Passwords.
     Hopefully, you're using different passwords for all of your online accounts. If you're not, you're risking identity theft and having your personal online accounts compromised. Cybercriminals are using a method called Credential Stuffing to get access to your information.
     With all of the data breaches that have occurred over the years, the is a good chance your user information is sitting on the dark web.  Once your information is obtained, a criminal just needs to use your credentials to log in.  Making sure you have a different password for each of your online accounts is a great deterrent. 
     Keeping track of all of those passwords is the challenge, which is why a password manager is a good tool for you to use.  Not the most secure method, but storing those passwords in your favorite browser is better than using the same passwords for your accounts. 
     Edge, Safari, Chrome, Firefox, and Opera all offer an option to store your passwords.  If you want a little more security, use LastPass (www.lastpass.com) or DashLane (www.dashlane) to store those passwords.

3. Have a Good Balance between Screen Time and Real Life.
     Technology has been a great tool during the pandemic allowing us to stay in contact with family and friends, but if you've seen "The Social Dilemma" on Netflix, you know technology is designed to keep you addicted and plugged. It's even worse for younger members of your family with social media creating a host of mental and physical ailments.  
     iPhone users can take advantage of Apple's Screen Time to track and control your smartphone use. Android users can use Digital Wellbeing to set limits on the time you spend on your devices.  It helps if you block or unfriend negative people on your social media accounts. Also, set certain areas in your home as 'no tech' zones to help curb the amount of time you spend staring at your devices.

4. Get Rid of those old Tech Devices. 
     Doesn't matter if you give them to family members, charity, or recycle them, make 2021 the year you get rid of those old technology toys. I'm talking old gaming systems, computers, laptops, phones, headphones, and cords.  Someone can use that old tech. 
     Before you give away those devices, wipe them clean. The easiest way to wipe these devices clean is to do a full reset. Before you do, make sure you back up all your information like documents, pictures, and videos to an external hard drive or to a cloud storage service.

5. Add a Little 'Green' to Your Tech. 
    One of the great things about technology is all of the environmentally friendly tech that is available. Focusing on 'green' tech can help your home and office finances. The first thing you should do is to replace your standard light bulbs with LED bulbs. LED bulbs can save you up to $6 a year.  A small amount when you think of one bulb, but think about how many bulbs you have in your home or office. 
     If you haven't already, you should also invest in a smart thermostat to help with your energy savings.  Some utility companies will provide them to you, but once you have one in your home or office, you can program a schedule to make sure there is no waste when it comes to your utilities.  You can also take it a step further by setting up a smart home with your Amazon Alexa and Google Home devices.  

6. Reevaluate Your Tech  
     Subscriptions.  Many products are going to a subscription service.
 The upside is these products keep you up to date with the latest versions of your software products. The downside is these subscriptions are designed to keep taking money out of your pocket as most companies sign you up for ongoing subscriptions rather than monthly or yearly subscriptions.
     Check your banking and credit card statements to make sure you aren't being charged for products you are no longer using.  While you're at it, contact your cable and Internet providers to make sure you're getting the best package that offers faster internet services. Sometimes companies will modify their TV or Internet package for a lower rate and not inform their current customers.

     Yes, 2020 was not an easy year and we all could use a clean slate. Think of 2021 as a reset for yourself and your tech devices.  In this digital age we live in, take the time to reevaluate your relationship with your gadgets, and make technology a healthier component of your life.

Looking for More Useful Tech Tips?
     Our Tuesday Tech Tips Blog is released every Tuesday. If you like video tips, we LIVE STREAM new episodes of 'Computer and Tech Tips for Non-Tech People'  every Wednesday at 6:00 pm CST on Facebook, Instagram, LinkedIn, and Twitter.  Technology product reviews are posted every Thursday. You can view previous episodes on our YouTube channel.  
 
Want to ask me a tech question? Send it to burton@callintegralnow.com. I love technology. I've read all of the manuals and I'm serious about making technology fun and easy to use for everyone.

     Need computer or technology help? If you need on-site or remote tech support for your Windows\Macintosh, computers, laptops, Android/Apple smartphone, tablets, printers, routers, smart home devices, and anything that connects to the Internet, please feel free to contact my team at Integral.
     Our team of friendly tech experts organization can help you with any IT needs you might have.  Reach out to us a www.callintegralnow.com or phone at 888.256.0829.
 

     The holiday shopping season is in full swing. If you're like me, your moving away from shopping for your favorite computers and electronic devices in brick and mortar stores and doing your Christmas shopping at online stores. 
     Why wouldn't you? It's convenient and it's quick, with online stores delivering your gadgets in a matter of days. With more and more people buying high ticket electronics online, there has been a rise of packages being stolen by porch pirates. They're riding in your neighborhoods, snatching your packages up, trying to take them so you need to do something to protect those packages.
     Want to make sure your gadgets make it under the tree this year? Here's what you can do to stop porch pirates from running off with your stuff and what to do if they are hijacked by a porch pirate.
 
     1. Have Your Packages Delivered to Your Work Place, a P.O. Box, or Use Ship To Store.
     Probably one of the best ways to stop porch pirates in their tracks is to avoid shipping to your home. Even if you work from home or you are at home the majority of the time, porch pirates can still get your stuff.
     These crafty individuals will follow FedEx and UPS trucks so they can pounce immediately after your package has been delivered. Having your packages shipped to a location other than your porch is a smart move, especially during the holiday season.
 
     2. Install a Smart Doorbell or Home Camera Security System.
     Yes, I know there are a ton of videos of people caught on camera stealing packages even in the presence of a smart door bell such as a Ring (www.ring.com), but they really do work as a way keeping people off your property.
     If installed and used properly, smart home monitoring systems like Ring, Nest (www.nest.com), or Belkin (www.belkin) can keep your alerted when someone is near your door and allow you to capture on video any activity that occurs. With video, you have a means to retrieve your stolen gadgets.
 
     3. Sign up for delivery alerts and have Your Neighbors Help.
     Most online retailers offer alerts to let you know when your electronics leave the shipping center and more importantly when they arrive at your door. Alerts can help you take action to make sure your get your gadgets. If you're not able to be home for package delivery, ask a trusted neighbor to get it for you. Also, If possible, require a signature for all deliveries.
 
     4. Help Out Your Neighbors.
     If you work from home, or are home during the day, make a post on Nextdoor (www.nextdoor.com) or in your neighborhood Facebook group (www.facebook.com) and offer to allow your neighbors to ship their packages and electronics to your house.
     Also, keep an eye out for suspicious things in your neighborhood. If you notice something that doesn't seem right, check with your neighbors or contact the authorities for help.
 
     5. Use free secure delivery lockers offered by Amazon. Amazon offers self service lockers that allow you to ship your gadgets to a locker. You have 3 days to get your items out of the locker. For more details, check out Amazon's website (www.amazon.com).
 
If you have been a victim of a porch pirate do the following things:
1. File a Police Report
2. Contact the shipper.
     If your gadgets were delivered via US Postal Service, fill out a Missing Mail Search Request.
     If it was delivered by UPS, you need to contact the shipper.
     If it was delivered by FedEx, you can go to their web site and fill out their online form for missing packages.
 
     Want to ask me a tech question? Send it to burton@callintegralnow.com. I love technology. I've read all of the manuals and I'm serious about making technology fun and easy to use for everyone. 

     Need computer or technology help? If you need on-site or remote tech support for your Windows\Macintosh, computers, laptops, Android/Apple smartphone, tablets, printers, routers, smart home devices, and anything that connects to the Internet, please feel free to contact my team at Integral. Our team of friendly tech experts organization can help you with any IT needs you might have.  Reach out to us a www.callintegralnow.com or phone at 888.256.0829. 

​     This year our traditional holiday celebrations are going to be different than previous years as we focus on socially distancing.  One tradition that isn't changing this year is the fact cybercriminals are looking for new ways to trick you out of your money and identity.
     Some of these scams are specific to the holiday season, others are specific to the COVID19 pandemic. Scams always increase during the Thanksgiving and Christmas season, but with the virus, you can be sure there will be scams designed to prey on people. 
     Unfortunately, early as February 2020, the Federal Trade Commission (FTC) warned that fraudsters would likely be using the coronavirus (COVID19) as a means to scam and trick people.
As the year winds down, some charities are reaching out to previous and new donors to provide opportunities for last-minute donation opportunities. a look at some of the pandemic based scams and what you can do to keep yourself safe.

1. The Cryptocurrency Scam.     
     Cryptocurrency has taken off in the past couple of years.  If you're not familiar, it's an online currency that works outside of banks and government. Cryptocurrency scams come in the form of emails promising investment opportunities and ransomware attacks. 
     Criminals focus on getting funds via cryptocurrency because once they get your money in the form of online currency, there is virtually no way to get your money back. If you are unfamiliar with investing, it's best to stick with investment firms. You can avoid malware by avoiding phishing emails and texts that want you to click on a link to visit a website.
2. Checks from the government scam. 
     In these tough financial times, people are looking for any way to keep food on the table and to get bills paid.  Criminals will try to take advantage of this posing as the IRS or other government agencies to give you stimulus money.
     If you have people calling or emailing you asking for your personal information or wanting to charge you fees to help you get stimulus money, beware. The IRS will not call you or email you to offer stimulus money.

3. Fake charities scam. 
     During this pandemic, scammers are trying to get your money by posing as a fake charity with names that sound like real charities. These usually come in the form of emails, texts, or fake social media accounts. Sometimes you are solicited via email or messages and posts that show up on your social media feed.
     Verify charities by going to Charity Navigator (www.charitynavigator.org). If you decide to donate to a charity, go directly to the website of the charity or download their app to your smartphone and tablet.

4. Social Media and Email Takeovers.  
     Data breaches since 2012 have allowed a lot of personal data to be leaked on the web which is why professionals like myself recommend changing the passwords on your online accounts on a regular basis.  If you don't get into the habit of changing passwords, you could become the victim of 'credential stuffing' which is the act of cybercriminals using your leaked information to log into your email, social media, and financial accounts.
     Get into the habit of checking out to see if your information is leaked by using LastPass or the Google Chrome password vault.  These tools will notify you if your passwords show up on the dark web.

5. eGift Cards.  
     eGift Card scams aren't new. Criminals focus on eGift Cards as a way to scam people because it's impossible to get your money back once you fall for this trick. The way hackers use this scam is stealing your account information and purchasing gift cards and sending fake alerts that notify you that you need to purchase a gift card to make a payment. Keep alert when people call out of the blue to ask you to pay with a gift card. If it sounds like a scam, it normally is.

6. The Puppy Scam. 
     The demand for pets has increased drastically during the COVID19 pandemic because they can help with stress is PTSD.  This results in criminals making fake posts for animals for sale. If you're looking for a pet, avoid online transactions.  Go directly to an animal shelter or a breeder.

7. The New Job Scam.
      Many have suffered job losses  during the pandemic due to downsizing and businesses closing. Scammers pretend to be recruiters for new job opportunities, getting their information from recruitment companies. Again, they are after your personal information and money.  Do a check on the recruitment company and research to find out if the job opportunity is real before you commit to anything.

8. The Sweepstakes Scam.
     Who doesn't like winning free stuff? I know I do.  These scams start off like most: you get a phone call, email or even a message on social media notifying you that you won the sweepstakes. The catch is always that you need to pay a fee in taxes to claim your prize. Obviously, if you really win a contest, there won't be a fee associated with collecting your prizes.  

     If you're like me, you always want to believe the best about people. Unfortunately, you need to be aware of all of the cybercrime activity that is occurring in the digital age. Cybercriminals don't care about you or your family and have been known to wipe out people's bank accounts and retirement funds.  To avoid falling victim to these scams always remember if you are requested to pay money in advance or by gift card, it's not a legitimate source.  Also, be careful with who you share your personal information with online, by text message, or email.

     Want to ask me a tech question? Send it to burton@callintegralnow.com. I love technology. I've read all of the manuals and I'm serious about making technology fun and easy to use for everyone. 

     Need computer or technology help? If you need on-site or remote tech support for your Windows\Macintosh, computers, laptops, Android/Apple smartphone, tablets, printers, routers, smart home devices, and anything that connects to the Internet, please feel free to contact my team at Integral. Our team of friendly tech experts organization can help you with any IT needs you might have.  Reach out to us a www.callintegralnow.com or phone at 888.256.0829. 
 

     Cybercriminals have a 'never die' attitude when it comes to getting your information and money, which means there will always be new threats on the horizon that you should worry about. 
     Credential Stuffing is affecting consumers and businesses alike and I'm sure you're wondering just what the heck that is.  Well, credential stuffing occurs when cyber criminals obtain your online credentials that have leaked onto the dark web. Then they use automated bots to 'stuff' your credentials into the login pages on multiple websites to unlock your online accounts.
     Years of data breaches and the average person using weak passwords has provided a way for criminals to easily get access to your online accounts. How can you keep safe? 
 
Check out these tips:

1. Don't use the same passwords on your online accounts.
     Cybercriminals know that people use the same passwords for all of their online accounts and are slow to change passwords. Which is why if they get the password for one account, they will use it on all of your web accounts, including sensitive ones like your bank and other financial accounts. 
     If you have different passwords for your online accounts this means if criminals get access to one account, it they won't get to the rest of your online accounts.

2. Change your passwords on a regular basis or just create strong passwords.  
     When criminals get access to your online credentials that have been leaked, the information is usually a few months old, sometimes older.  If you get into the habit of changing your passwords on a regular basis, it prevents criminals from using those old passwords to log into your accounts.
     Now the school of thought on the frequency varies from tech expert to tech expert.  The common rule is every 3 months, but I feel if you create a strong password, you don't have to worry about changing your passwords. 

3. Do the Two-Step. 
     Two-step authentication is a great way to protect your online accounts. Most web-based accounts now have this feature.  When you set up two-step authentication, you will get an alert sent to your smartphone whenever there is an unknown login into your online accounts.
     You have to confirm from our smartphone to give access to your account.  It can be a pain having two sign-ins, but it's better than having someone access your critical information.

4. Find out if you've been hacked. 
     There are a variety of websites that allow you to see if your information has been compromised.  One of the more popular sites is 
www.haveibeenpwned.com This web site allows you to see if your web account login email has been part of a large scale breach or if the information is leaked on the dark web.  Another site you can look at
is www.fightingidentitycrimes.com. 
     This site allows you to look at web breaches that go all the way back to 2012 to see if any company you have done business with has been part of a breach.  If they have, the site gives steps of what you can do to protect your information and identity.


5. Use a password manager. 
     A password manager works in making sure you can keep track of all of those different passwords for your online accounts, as well as helping you create stronger passwords for your accounts and monitor the dark web to see if any password you are currently using can be accessed by cybercriminals. One of the more popular password managers is LastPass (www.lastpass.com). 
     LastPass keeps all of your passwords in a vault which allows you to automatically log in to all of your online accounts, create secure passwords for your accounts, and will even scan the dark web to see if any of your passwords have been leaked there.  If you don't want to use another program, you can configure your favorite web browser (Safari, Chrome, Opera, Firefox, and Edge) to do the same things that Lastpass does.
     Credential stuffing is easy to perform, so its popularity with criminals will increase with time. Even if your business isn’t affected yet, you must protect your website and watch for all the red flags listed in this blog.

    Credential stuffing is an easy process for cybercriminals, so don't expect it to go away anytime soon. Always remember that 99% of cybercrime requires user interaction and relies on consumers and businesses to be lax in their cyber security methods.  Make sure you're always keeping up with your passwords for all of your accounts and keep up with the cybersecurity for your home and business.
 
     Want to ask me a tech question? Send it to burton@callintegralnow.com. I love technology. I've read all of the manuals and I'm serious about making technology fun and easy to use for everyone. 
     If you need on-site or remote tech support for your Windows\Macintosh, computers, laptops, Android/Apple smartphone, tablets, printers, routers, smart home devices, and anything that connects to the Internet, please feel free to contact my team at Integral. Our team of friendly tech experts organization can help you with any IT needs you might have. 
     Reach out to us a www.callintegralnow.com or phone at 888.256.0829.
 

     One of the most common questions I get from people is 'what is the best anti-virus protection to have for computers and smart devices'. There are a ton of anti-virus tools, such as McAfee, Norton, or Kaspersky, Avira, Avast, and AVG that offer features such as malware removal, spam blocking, and identity protection. 
     Well, you will be shocked when I tell you the best anti-virus protection is nothing.
     Why? Windows and Macintosh computers already have it built-in and if you educate yourself, you don't need it for your smartphones or tablets.
     Read on to see how you can save your money and learn how to keep your devices safe without spending hundreds on protection software.
     99% of cybersecurity threats require user interaction which means as long as you aren't falling victim to those phishing emails, texts, and phone calls, your devices, and your data and your devices will stay safe. 
     In recent years, cybercriminals have turned to social engineering as a way of getting your personal information.  They are also focused more on collecting your information that has already been leaked to the dark web. 
     These methods of gathering information are much easier and profitable than the work that it takes for hackers to maneuver past personal and business firewalls.
     Cybercriminals have evolved from kids hanging out in the basement to see what computers they can infiltrate to plant a pesky virus to large criminal organizations whose main goal is to steal your information to make a profit. 
     Also, the term anti-virus is almost dated as it goes back to a time 20 years ago when worms, trojan horses were running rampant on the Internet.  

Protection for your Windows Computer. 
     If you have a computer running Windows 7, 8, and 10.  You already have an anti-virus program installed called Windows Defender. It offers solid protection for your Windows devices. It works in the background automatically updating itself only alerting you when there is a problem. 
     If you're using a third party anti-virus solution, especially a free one, you'll be constantly bombarded with updates asking if you want more protection. Also, you have to deal with an endless supply of software installed on your computer and web browser that could potentially slow your computer down.

Protection for your Macintosh Computer.
     Macintosh computers have a program called Xprotect or File Quarantine which works in the background protecting your Mac from a variety of threats.  Unlike Windows Defender, it only works when you are using a function on your Mac that brings a new file onto the computer, such as checking email, downloading files in Safari, even checking iChat and messenger. 
     It works in this manner to save those precious computer resources that can slow down a computer when you have programs like Anti-Virus running in the background.

Protection for your Android and Apple Devices.
     There are threats out there that can infect smartphones and tablets, but for the most part, as long as you download apps for these devices from the Apple App Store or the Google Play store, you can keep your gadgets from getting infected.

Good cybersecurity habits are what will keep you safe. 
     There is almost an unlimited number of virus threats on the web and although anti-virus companies attempt to keep up with them, they can never really keep up which is why you should get cyber smart.
     Along with anti-virus protection, you need to make sure you're using secure passwords, two-factor authentication for your online accounts, automatic backups of your devices, and data encryption.  You also need to be careful of what programs download to your computers, smartphones, and tablets, as well as avoiding opening email attachments unless you are expecting them.


Looking for More Useful Tech Tips?

     Our Tuesday Tech Tips Blog is released every Tuesday. If you like video tips, we live stream new episodes of 'Computer and Tech Tips for Non-Tech People'  every Wednesday at 6:00 pm CST on Facebook, Instagram, LinkedIn, and Twitter.  
     Technology product reviews are posted every Thursday. You can view previous episodes on our YouTube channel.  
     Want to ask me a tech question? Send it to burton@callintegralnow.com. I love technology. I've read all of the manuals and I'm serious about making technology fun and easy to use for everyone.

     If you need on-site or remote tech support for your Windows\Macintosh, computers, laptops, Android/Apple smartphone, tablets, printers, routers, smart home devices, and anything that connects to the Internet, please feel free to contact my team at Integral. Our team of friendly tech experts organization can help you with any IT needs you might have. 
     Reach out to us a www.callintegralnow.com or phone at 888.256.0829.

     Wi-Fi has become an essential part of our digital lives that when you don't have access to it or have a weak signal it can leave you feeling frustrated and lost.  Dealing with weak Wi-Fi means you have to deal with the stress of kids who aren't able to learn distantly or play games.  It also means that you have to deal with slow loading websites and Zoom calls that freeze up or drop altogether. 
     A good solution to fixing Wi-Fi dead zones in your home is to get a wireless range extender.  The challenge is making sure you set them up to make them effective to reach all of the areas in your home.  Struggling with the concept of range extenders and how to set them up, check out my tips that will help you get a full signal throughout your home or office.
     What are Wi-Fi extenders? The best explanation of Wi-Fi range extenders is these are devices that take your current wireless signal in your home and extend it further than your router can reach. When installed properly, this allows all your smart devices such as your smartphones, laptops, tablets, and printers to communicate effectively.  
     The standard router is only designed to reach the area of a 2,500 square foot home or office and works best in open-air environments.  However, your home or office could have things that get in the way of your wireless that can disrupt and reflect your signals such as drywall, concrete walls, and ceilings. 
     You probably didn't know your appliances such as washing machines, microwaves, washing machines, and televisions send out electromagnetic waves that can play a major role in getting in the way of your Wi-Fi Signal. 
     Extenders can be a single device to extend your wireless signal or a group of devices that form a 'mesh' network that casts a Wi-Fi net of a wireless signal to reach all areas of your home or office.
     Weak wireless or slow internet? Many of you mistake slow Internet as weak Wi-Fi.  Check with your Internet provider first to make sure you are getting decent Internet speed.  Visit www.speedtest.net on your computer, smartphone or tablet while you are near your router to see what speeds you are getting. 
     If you are getting a download speed lower than 25 Megabits Per second, then you will experience issues with streaming movies, kids playing games and glitchy or dropped video calls. Sometimes an increase in Internet speed from your provider is all you need.  You also may have to switch providers if your current Internet provider can't offer you faster speeds.
     How can you find dead areas in your home or office?  Well, complaints from your kids and spouse are a good way, but an even simpler way is your smartphone. Your smartphone and the Speedtest.net app can help you identify those dead area. Once you get the app downloaded and you connect your phone to your Wi-Fi, do an initial speed test in the same room as your wireless router. 
     When the test is finished and you get an idea of how fast your wireless connection should be, take a walk around your home or office and pay attention to where the signal is weak.  Once you identify all of the weak and dead zones in your area, you can decide where to place your extenders, but first…
     The location of your router is very important. Just as if you were setting up a brick and mortar business, location is key for the placement of your wireless equipment.  If you have a single level home or office, you should have no issues with where to place your router and extender.  If your work or home area is multi-level, things get a little more complicated. When you set up your router, you want to try to make sure it's in a central location of your home or office. 
     A router that is in an attic or a basement can cause problems, especially if you have a multi-level home as the router's wireless signal has to travel through many walls. You need to make sure your router is also placed in an elevated location. Three feet or higher is the optimum level for your router.  I know you're probably tempted to place them on the floor to hide them, but that will do more harm than good.
     The location of your extenders is also important. When you set up your extender, you will need to make sure to place it within the range of the router. If you are creating a mesh Wi-Fi network, you want to make sure mesh connected items are within range of one another. 
     If at all possible, make sure you're placing your extender within the line of sight of your router.  If you're unable to do this and have to place them around corners or behind walls, make sure they are drywall and not plaster or concrete walls. You need to place your extenders at the same level as you would your routers.  
     Setting up Wi-Fi extenders can take a little trial and error to make sure you cover all of the areas of your home.  Also, when using extenders, understand that you will lose some speed as your extenders or mesh network is essentially repeating the signal from your router which can slow down your wireless connection. Once you get your extenders set up properly, you can relax and enjoy robust internet around your home or office.

Looking for More Useful Tech Tips?
     Our Tuesday Tech Tips Blog is released every Tuesday. If you like video tips, we LIVE STREAM new episodes of 'Computer and Tech Tips for Non-Tech People'  every Wednesday at 6:00 pm CST on Facebook, Instagram, LinkedIn, and Twitter.   Technology product reviews are posted every Thursday. You can view previous episodes on our YouTube channel.  

     Want to ask me a tech question? Send it to burton@callintegralnow.com. I love technology. I've read all of the manuals and I'm serious about making technology fun and easy to use for everyone.
     Need computer or technology help? If you need on-site or remote tech support for your Windows\Macintosh, computers, laptops, Android/Apple smartphone, tablets, printers, routers, smart home devices, and anything that connects to the Internet, please feel free to contact my team at Integral. Reach out to us a www.callintegralnow.com or phone at 888.256.0829.