Jackson County offers extended weekend hours for tax collection

    Jackson County will once again offer extended weekend hours for tax collection at the historic courthouse in Independence on two Saturdays in December.
     The Historic Truman Courthouse, located at 112 W. Lexington in Independence, will be open from 8 a.m. – Noon on December 10 and December 17. Taxpayers can visit the Truman Courthouse during those times to make in-person tax payments, obtain a copy of their bill, make changes to their account, or ask questions of the Assessment and Collection Departments. These functions can also be completed online.
     “This is the busiest time of year for the Collection Department and they continue to go the extra mile to help taxpayers take care of business as quickly and as safely as possible,” Jackson County Executive Frank White, Jr. said. “Staff work very hard to provide good customer service which is a core value of Jackson County. They are essential to the successful operation of this County, and I hope taxpayers appreciate their service as much as I do.”
     Taxpayers can also make quick and easy payments through the mobile and web-based application called myJacksonCounty. The program allows taxpayers to make a secure payment with a credit card, debit card or e-check with or without setting up an account. The free app, myJacksonCounty, is available for download on Apple and Android devices via the iTunes App Store or Google Play App Store. It can also be found online at https://payments.jacksongov.org.
     “Paying online is strongly encouraged to limit crowd sizes, but we know we have taxpayers who prefer to conduct business in person,” Department of Collection Director Whitney Miller said. “As a result, it is important for us to continue to provide extended weekend hours for taxpayers to make payments. Many taxpayers have taken advantage of this opportunity over the years, and we expect that to be the case again.”
     The Department of Collection mailed tax bills during the month of November. Individuals who don’t receive a bill are still responsible for paying their taxes, which are due by the end of the year. Those who haven’t received a bill by December 10 should check their account online or call the Department of Collection at (816) 881-3232 to find out the amount due.
 
Other contactless payment options:
     Exterior drop boxes for property tax payments are located at the west door of the Jackson County Courthouse in Kansas City (415 E. 12th St.) and at the south door of the Historic Truman Courthouse in Independence (112 W. Lexington).
     Taxpayers can also mail their payment to the address on their bill. Payments must be received or USPS postmarked by December 31 to avoid penalty.
 
Making account changes:
    Taxpayers needing to make changes to their accounts prior to paying their taxes are strongly encouraged to do so via email or phone. Simply contact the County at the email addresses below.
 
Questions or changes related to:

• Individual Personal Property Accounts (vehicles): IPP@jacksongov.org or call 816-881-1330
• Business Personal Property Accounts (property owned by businesses): Email BPAsmt@jacksongov.org or call 816-881-4672
• Real Property Accounts (residential or commercial): asmtcustomerservice@jacksongov.org or call 816-881-3530
• Interest, penalties, fees: collections@jacksongov.org or call 816-881-3232
• Pending value appeals with the BOE: boardofequalization@jacksongov.org or call 816-881-3309

 
As a reminder, all County locations and the online payment vendor’s offices will be closed on December 26.